I am the property coordinator for a property in Elkhorn. We had water intrusion in the basement and black mold. I first contacted another company, and was very disappointed with the service we received. The following week I contacted SERVPRO. I was immediately contacted and they put me in contact with Jared, the PM. He was professional, responsive, PATIENT, knowledgeable and thorough. He kept me updated in a timely manner. Made the entire process so easy. I would highly recommend Jared and his team!

Thank you for your excellent water damage restoration service. I highly recommend SERVPRO of Council Bluffs.

My basement flooded the other day. I called SERVPRO and they had a team out to my house in 45 minutes. They work fast and efficient. Their team is super professional and polite and made sure that I was satisfied and got what I wanted. 

Recently my husband and I experienced minor, but annoying flood damage in our basement after a recent rain passed through our area. We didn't know about SERVPRO of Council Bluffs until after we searched google. The crew who arrived to our house answered all of our many, many questions then did an excellent job cleaning up our property. If we need someone like that again, we will be calling SERVPRO. Great management and staff thank you!