SERVPRO of Council Bluffs Employee Photos

Lathe Toft

Lathe is no stranger to the SERVPRO industry. Previously the owner of a franchise in northwest Iowa, Lathe brings a handful of certifications as well as over 15 years in construction experience with him. Lathe prides himself in taking care of his customers and getting the job done right.

Certifications:

WRT-Water Restoration Technician

ASD- Advanced Structural Drying

AMRT- Applied Microbial Restoration Technician

FSRT- Fire & Smoke Restoration Technician

Andy Petersen

Andy is the Director of Customer and Employee Relations at SERVPRO Team Toft, specializing in customer care and conflict resolution. With a strong background in working with diverse teams, he helps foster both professional and personal growth at SERVPRO Team Toft. Andy has a degree in Intercultural Studies and is IICRC-certified for WRT, FSRT, ASD, and AMRT.

Johnny Scott

Johnny is the Director of Recovery Services at SERVPRO Team Toft.

Kevin Lumbert

Kevin is the Director of Reconstruction & Large Loss at SERVPRO Team Toft, leading complex restoration projects with expertise and dedication. He holds 9 IICRC Certifications and is Level 1 and 2 Xactimate Certified, demonstrating his extensive knowledge in the restoration and reconstruction industry. With a strong background in managing large-scale losses, Kevin brings leadership and a commitment to restoring properties efficiently. His deep understanding of the cleanup and restoration industry ensures that SERVPRO Team Toft continues to deliver exceptional results for clients facing significant losses.

Mikey Wojcik

Mikey is the Business Development Manager at SERVPRO Team Toft.

Jarad Huddle

Jarad is the Operations Manager at SERVPRO Team Toft.

Katie Nichols

Katie is the Office Manager at SERVPRO Team Toft, bringing over 20 years of customer service experience and a strong background in restoration operations. She is proficient in accounts receivable and payable, Xactimate, and QuickBooks, playing a vital role in managing day-to-day operations. With IICRC certifications in Water Damage and Fire & Smoke Damage Restoration, Katie spent nine years with SERVPRO of Omaha NW before the merger, gaining extensive experience in administrative support, job file coordination, fire cleaning, and contents inventory. Her favorite part of the job is helping people in their time of need, providing both technical expertise and compassionate support during difficult moments.

Mitch Muchowicz

Mitch is the Key Accounts Manager at SERVPRO Team Toft.

Jeremy Dean

Jeremy is the Commercial Accounts Manager at SERVPRO Team Toft, bringing over 25 years of experience in sales and marketing. With a strong background in home improvements, insurance, and business marketing sales, he offers valuable expertise in building client relationships and expanding commercial services. His strategic approach and industry knowledge make him a key asset as SERVPRO Team Toft continues to grow and strengthen its presence in the commercial sector.

Alex Suhr

Alex is the digital marketer at SERVPRO Team Toft, specializing in digital strategies and online engagement. With a strong background in marketing, she brings fresh ideas and a passion for growing brand visibility. While new to the cleanup and restoration industry, her expertise will play a key role in strengthening SERVPRO Team Toft’s online presence and outreach efforts.

Austin Blackwell

Austin is a Reconstruction Project Manager at SERVPRO Team Toft, bringing over a year and a half of experience with the company. Through IICRC training and hands-on fieldwork, he has developed a strong foundation in restoration and reconstruction. His passion for helping others and dedication to continuous growth make him a key part of our leadership team. Austin is eager to find new ways to support the community and contribute to our team's success.

Becca Stevenson

Becca is a Reconstruction Project Manager at SERVPRO Team Toft, bringing four years of experience and a strong background in construction, water, and fire restoration. An IICRC-certified professional, she ensures every project is completed with precision and care. Becca takes pride in building strong customer relationships and guiding clients through the restoration process, helping restore homes and businesses to preloss condition - "Like it never even happened."

Shauna Slobodnik

Shauna is a Reconstruction Project Manager here at SERVPRO Team Toft. With a 25-year background in the full-service restoration industry, she has experience in mitigating and restoring fire damage, water damage, mold, contents restoration, and trauma cleanup. Shauna has spent the last 8 years specializing in the reconstruction part of this industry and helping homeowners restore their homes after unexpected tragedies. She takes pride in making the restoration process as easy as possible, having great empathy and compassion for homeowners and their unique situations throughout the rebuild process.