Why SERVPRO Over the Other Guys?

9/20/2023 (Permalink)

Why SERVPRO®?

1. Independently Owned and Operated  

Each SERVPRO Franchise is Independently Owned and Operated. SERVPRO® has over 1800 franchises in the US and Canada. SERVPRO® owners have resources across the country, with years of experience and knowledge in all things restoration and cleaning. When disaster strikes, rest assured SERVPRO® will be able to handle any size disaster. 

2. Highly Trained Professionals

Our SERVPRO® crew is highly trained in cleaning and restoration. All of our techs are WRT (Water Damage Restoration Technician) certified through the IIRC. the IIRC (Institute of Inspection Cleaning and Restoration Certification) certifies and sets the standards for the cleaning and restoration industry. Our team understands that disaster doesn't always strike at the most convenient time. Our crews are ready and waiting 24/7- including all holidays. Faster to any size disaster™.

3. Advanced Specialized Equipment

The IIRC sets practical standards for restoration and cleaning. In the IIRC S500 for water damage, it incorporates psychometry. Psychometry involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. An infrared camera may be used to identify water location for thorough water removal. Hygrometers can be used to measure the extent of moisture saturation. This helps to find lurking moisture even when it appears dry. Our desiccant can remove 500+ gallons of water in a 24 hour period. In addition to the desiccant, we have an arsenal of high tech drying equipment. 

Emergency Ready Profile

9/19/2022 (Permalink)

When fire or water damage strikes, you can either be ruined or ready.

As the sales and marketing representative for SERVPRO of Council Bluffs, one of my key targets each month is to help businesses be prepared in the event of a disaster.  One way we do that is through our Emergency Ready Profile program. 

The Emergency Ready Profile, or ERP, is a free service provided by SERVPRO in which we help area businesses with such things as locating their emergency shut offs for their electrical systems, water, and gas.  We also compile information on their key contacts in the event of any emergency so the business is prepared and can calmly work through the situation.  Since this is a free service, there are no contracts to sign and no obligations to purchase any products.  Our only request is, if your business does suffer from a disaster to give us an opportunity to make it "Like it never even happened".

The ERP also contains tips and suggestions that the business can do before help arrives and provides somewhat of a roadmap helping them get back into their business more quickly and ultimately minimizing the interruption. 

One example where we had the opportunity to truly see the power of the plan in action was last February.  A local business suffered a frozen pipe on the third story of their building reaching numerous rooms within the facility.  With this plan, the building contact knew exactly who to call and within hours our team was on site helping them to restore function to nearly 50% of the rooms affected by the end of day 1.  The other rooms required more drying time, but they were able to recover a fair amount of potential lost income by simply having a plan in place and knowing what to do prior to help arriving. 

The best part of the ERP process is the amount of work the business owner or manager must do to get this set up is minimal.  A sales and marketing representative will come to your business and take the necessary photos and information, then finish putting the document together at the office.  This process usually only takes 30 minutes or less and the business owner can proof and edit the document as often as they would like.  When approved, the business will receive both a hard copy and a digital copy through our ERP app. 

For more questions or to set up an Emergency Ready Profile for your business, call SERVPRO of Council Bluffs at 402-835-5985.

Services Offered by SERVPRO of Council Bluffs

9/19/2022 (Permalink)

Do you know all the services offered by SERVPRO of Council Bluffs?

Do you know the services SERVPRO of Council Bluffs offers?

1. Water Damage Repair and Restoration: Whether the damage is from heavy rains or flooding, a burst pipe, or an appliance malfunction, our techs are highly trained and certified in water damage restoration. We have specialized high tech equipment to efficiently dry out your property.

2. Fire Damage Repair and Restoration: Each fire situation is unique and requires a specific cleaning and restoration process. We have high tech equipment that allows to restore contents instead of having to replace. 

3. Mold Remediation and Restoration: From setting containment to using negative air, our techs are trained in proper mold remediation. 

4. Storm Damage Cleanup and Restoration: We have the resources and personnel to quickly respond to any storm or disaster. With over 1800 franchises, SERVPRO is close by and ready.

5. Commercial Cleaning Services: SERVPRO offers commercial COVID cleaning and disinfecting, along with proactive cleaning. We follow protocol set by the CDC, and use a hospital grade EPA registered disinfectant. 

6. Bio-hazard Cleanup: Crime scene cleanup, sewage backup, and suicide cleanup are a few of the bio-hazard cleanup services we offer.

7. Vandalism and Graffiti Removal: The media blaster can clean almost any surface. We can seamlessly remove graffiti or cleanup after a break-in.

8. Air Duct and Carpet Cleaning: Cleaning your HVAC unit can extend the life of the equipment. This can save you money, and give you cleaner air to breathe. Carpets act as a filter trapping contaminants. Regular cleanings can extent the life span of your carpet.

9. Odor Removal: Our techs are trained to identify and quickly eliminate offensive odors. 

Call SERVPRO of Council Bluffs for all your restoration and cleanup needs.

Janitorial Services Offered In Pottawattamie, Harrison, and Mills County

5/10/2022 (Permalink)

SERVPRO of Council Bluffs offers office cleaning plus disinfecting services to commercial businesses throughout Pottawattamie, Harrison, and Mills County. We target the grime, odor and moisture that gradually wear and tear at your commercial office, or residence. It is important during this current state of affairs relating to the Coronavirus that your janitorial company has the ability to disinfect the high-touch surfaces in your commercial or residential property. SERVPRO of Council Bluffs uses the CDC recommended hospital-grade cleaners, targeting harmful pathogens and bacteria.

High touch surfaces include:

• Doorknobs

• Countertops

• Tables

• Light Switches

• Handles

• Desks

• Phones

• Tablets

• Keyboards

• Toilets

• Faucets

• Soap Dispensers

• Sinks

• Remotes

SERVPRO of Council Bluffs Janitorial Cleaning Services

• Spot Clean Carpet, i.e. Spills
• Detail Vacuum All Carpet
• Detail Vacuum-Corners and Edges
• Dust Mop Hard Surface Floors
• Damp Mop Hard Surface Floors
• Clean All Ceiling Vents
• Vacuum Walk-Off Maps
• Vacuum or Brush Upholstered Furniture
• Clean and Sanitize Telephones
• Clean Sinks ~ Per Instructions
• Clean and Polish Drinking Fountains
• Clean Refrigerators, Empty Contents if Requested
• Damp Clean Exterior and Interior of Microwaves
• Empty and Remove Trash

Additional Services for Special Projects

• Carpet Cleaning
• Upholstery Cleaning
• Duct Cleaning

For further information regarding both residential and commercial cleaning, as well as restoration services offered by SERVPRO of Council Bluffs, contact our office anytime by phone at (712) 256-6616.  

Differences Between Sanitize, Disinfect, and Clean

4/19/2022 (Permalink)

As businesses and stores continue to navigate their way through operating differently over the last two years, we’re all experiencing a new kind of normal. The expectations of visitors, customers, and employees who come into establishments have most definitely evolved, and staying safe and healthy is a top concern. The global COVID-19 pandemic has changed what it means to be clean, safe, or healthy. Due to previously unforeseen times such as these, SERVPRO has developed an antipathogen program to help businesses meet the new higher standard of cleaning that is now expected.

Do you know the difference between Disinfect, Sanitize & Clean?

Clean: General surface cleaning, physically removes visible dirt, organic matter, viruses, fungi, and bacteria while using water, detergent, and physical scrubbing of the surface.

Sanitizing: Reduces but does not eliminate all the bacteria on a treated surface. To be a registered sanitizer, the test results for a product must show a reduction of at least 99.9% in the number of each type of bacteria tested.

Disinfecting: Disinfecting works by using chemicals to kill, destroy, or inactivate infectious or other microbes.

If you would like to have your commercial property or offices sanitized and/or disinfected, call the team at SERVPRO of Council Bluffs. We are offering a proactive clean that is Certified: SERVPRO Cleaned!

Certified: SERVPRO Cleaned means our professionally trained technicians perform the requested cleaning, sanitizing, and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

For any further questions or concerns, contact SERVPRO of Council Bluffs anytime by phone at (712) 256-6616. SERVPRO of Council Bluffs is simply faster for any size of disaster.