I work for an American Family Insurance agent. We gave several customers that live in Council Bluffs. We refer SERVPRO quite often and our customers are happy with the service.

I am the property coordinator for a property in Elkhorn. We had water intrusion in the basement and black mold. I first contacted another company, and was very disappointed with the service we received. The following week I contacted SERVPRO. I was immediately contacted and they put me in contact with Jared, the PM. He was professional, responsive, PATIENT, knowledgeable and thorough. He kept me updated in a timely manner. Made the entire process so easy. I would highly recommend Jared and his team!

Thank you for your excellent water damage restoration service. I highly recommend SERVPRO of Council Bluffs.

This is the first company I will call to help me clean up anything. The workers are very professional very friendly. They made me feel comfortable having them in my around.

My basement flooded the other day. I called SERVPRO and they had a team out to my house in 45 minutes. They work fast and efficient. Their team is super professional and polite and made sure that I was satisfied and got what I wanted. 

SERVPRO was very professional in their work. They did a great job and if I ever need anything again they are the first people I'm going to call. Their team is super nice and they get the job done fast. 

We needed the carpets cleaned in a rental property of ours that really badly needed to be treated. SERVPRO brought a ton of great cleaning supplies in order to get the job done very efficiently. We appreciated how easy their scheduling process was, and the communication from their project managers to us made everything easy to handle. Thank you SERVPRO for doing a great job. 

We had damage from smoke and fire in our home recently and called SERVPRO of Council Bluffs to come fix the damage it caused. We talked to the crew that got sent and realized the job would take multiple days. The technicians still got to work quickly and did a great job of cleaning all the equipment up that got used when they finished. We would use the services SERVPRO provided again in the future, and would love to recommend them to our friends for any work they might have.

There was some mold that needed to be tested in my elderly parents' house, so after a Google search I called SERVPRO and they scheduled me right away. The technicians they had arrived at our house promptly as scheduled, and quickly got to work testing, discovering, then treating and fixing the mold growth in my parents' walls. Their crew was kind, gracious, and helpful with our needs. We appreciated our SERVPRO experience and would use them again if we ever had to.

Recently my husband and I experienced minor, but annoying flood damage in our basement after a recent rain passed through our area. We didn't know about SERVPRO of Council Bluffs until after we searched google. The crew who arrived to our house answered all of our many, many questions then did an excellent job cleaning up our property. If we need someone like that again, we will be calling SERVPRO. Great management and staff thank you!